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Proforma Position: Customer Service Representative

Position Title:
Customer Service Representative

Post Date:
9/5/2019

Location:
Chadds Ford, PA

Contact Name:
HR

Contact Phone:
No Phone Calls

Contact Email:
hr.ppm@proforma.com

Position Description:
Proforma is a leader in the printing and promotional products industry with over 30 years of experience and recognized as one of the top suppliers. Proforma Print Marketing, located in Chadds Ford, PA is hiring a Customer Service Representative who responsible for handling the day-to-day general office duties and providing telephone support to customers and vendors.

Position Responsibilities:

  • Provide telephone support to customers
  • Maintain solid customer and vendor relationships by handling their questions and concerns with speed and professionalism
  • Process, enter and follow through with all customer orders using various programs
  • Position Requirements:

  • Promotional products or print industry experience is preferred
  • Excellent communication abilities, strong computer and organizational skills are essential
  • Proficient in the use of software including Word, Excel and Outlook
  • Must be able to work in a fast paced, deadline driven environment
  • May require research skills to troubleshoot customer problems
  • Ability to manage multiple projects at a time
  • Interested candidates should send a resume with salary requirements to hr.ppm@proforma.com.

    We thank all applicants who apply, but only those candidates selected for an interview will be contacted. No phone calls from agencies will be accepted

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